Over the course of a year we have been talking to industry experts that are friends in the Microsoft and Amazon ecosystems and gathered feedback for what service to build – what service is needed to simplify the life in the cloud. I find that too often techies work in siloes without talking to customers …
Google says a secure web is here to stay! Since your sites are now ranked lower if hosted without an SSL, it is needless to point out that you have to manage multiple SSL certificates along with those web sites. However, with a growing number of web resources, marketing sites, micro-sites, event-sites, etc. etc. it is a pain to …
How to check if your website is alive and kicking? Once you have created a monitoring group, you can add resources like an HTTP End Point and monitor any website you like. Start by dropping down the drop box and select Monitor an HTTP end point, and click Add Resource button. You will be presented a screen as follows: …
Most MSPs, SIs and large companies are handling support incidents and requests through some kind of ticket handling system. It might be a special system built for Service Desks or it might be a more generic CRM system like Zendesk, Dynamics 365 Customer Service or Hubspot. Many organizations are using Slack or Teams which both …
Automatically open a support ticket in your CRM when a website goes down Read More »
